1000 | General decline | The cause of the error is unknown, detailed analysis is needed, contact the support service | FONDY |
1002 | Application error | The cause of the error is unknown, the detailed analysis is needed, contact the support service | FONDY |
1003 | Invalid CVV2 code | Incorrect CVV2 code. In some cases, you can get this error if the validity period of card was incorrect | issuing bank |
1004 | Do not honor | The card is blocked, the status was set, or it’s closed for online payments | issuing bank |
1005 | Invalid format | Invalid data format. Probable cause is too small payment amount | issuing bank |
1006 | Merchant is not configured correctly | Merchant settings on the side of FONDY are not correct | FONDY |
1007 | Parameter `{param_name}` is incorrect | One or more of the received parameters have an incorrect format, size or an invalid value | merchant |
1009 | Parameter `{param_name}` is empty | One or more of the received parameters are empty | merchant |
1010 | Request Is empty | Submitted request is empty | merchant |
1011 | Parameter `{param_name}` is missing | One or more required parameters are not sent | merchant |
1012 | Currency `{currency}` is not available for this merchant `1396424` | The merchant uses a currency that is not allowed or not configured on the FONDY side | merchant |
1013 | Duplicate order `{order_id}` for merchant `1396424` | The passed parameter order_id is not unique for this merchant | merchant |
1014 | Invalid signature | The signature generated by the merchant in the request is not correct | merchant |
1015 | Invalid card number | Incorrect card number | issuing bank |
1016 | Merchant `1396424` not found | Merchant is not registered | FONDY |
1017 | No available payment systems | Merchant is not allowed to use any of the payment methods that were sent in the request | FONDY |
1018 | Order `{order_id}` not found | Error is returned when requesting order status or reverse if no order is found | FONDY |
1019 | Order `{order_id}` already has been completed | Was made an attempt to pay the expired order | merchant |
1021 | Unsupported Content-Type `{content_type}` | When requesting a FONDY server, a non-HTTP header of Content-Type | merchant |
1023 | Invalid amount | Incorrect amount | merchant |
1024 | 3DSecure authentication failed | 3DSecure password verification error | issuing bank |
1025 | Invalid card expiry date | Invalid card validity period | issuing bank |
1026 | Only redirect method allowed | The protocol used by the merchant is not allowed | merchant |
1027 | Preauth not allowed | Preauthorization is not available | FONDY |
1028 | Custom design not found | Custom design not found | merchant |
1034 | Please do not use symbol `{separator}` in parameters | The separator character can not be used in request parameters | merchant |
1035 | Token not found | An attempt to charge the client card by it’s token is unsuccessful. The token may have expired, or an invalid value has been used | merchant |
1036 | Invoice is paid | Invoice is paid | merchant |
1037 | Decline, not sufficient funds | Decline, not sufficient funds | merchant |
1040 | Transaction amount exceeds card internet limit | Transaction amount exceeds card internet limit | merchant |
1041 | Card is in black list | Card is in black list | FONDY |
1042 | Stolen card | Stolen card | merchant |
1043 | Restricted Card | Restricted Card | merchant |
1044 | Lost card | Lost card | merchant |
1045 | Card is blocked by acquirer bank | Card is blocked by acquirer bank | FONDY |
1046 | Request contains non utf-8 symbol | Request contains non utf-8 symbol | merchant |
1047 | Card exceeds withdrawal frequency limit | Card exceeds withdrawal frequency limit | merchant |
1048 | Card exceeds withdrawal amount limit | Card exceeds withdrawal amount limit | merchant |
1049 | Unknown payment system error | Unknown payment system error | FONDY |
1051 | Declined by antifraud | Declined by antifraud | FONDY |
1052 | Order has expired | Order has expired | merchant |
1053 | 3DSecure card verification failed. Directory server or issuer not available. | 3DSecure card verification failed. Directory server or issuer not available. | merchant |
1054 | Session expired | Session expired | merchant |
1055 | P2P limit exceeded | P2P limit exceeded | FONDY |
1057 | Sender card declined by issuer | Sender card declined by issuer (is blocked) | merchant |
1058 | Receiver card declined by issuer | Receiver card declined by issuer (is blocked) | merchant |
1059 | Transaction with rectoken not allowed for merchant | Transaction with rectoken not allowed for merchant | FONDY |
1060 | Recurring transaction not allowed for merchant | Recurring transaction not allowed for merchant | FONDY |
1061 | PIN tries exceeded | PIN tries exceeded | merchant |
1062 | Not permitted to merchant | Transaction is not permitted to merchant | FONDY |
1063 | Not permitted to client | Transaction is not permitted to client | merchant |
1064 | Call your bank | Call your bank | merchant |
1065 | Invalid transaction | The transaction was rejected by the issuer bank | merchant |
1066 | System malfunction | System failure of acquirer bank | FONDY |
1067 | Incorrect PIN | Incorrect PIN | merchant |
1068 | Format error | Data format error | merchant |
1069 | Reverse not allowed. Turnover is not enough. | Reverse not allowed. Turnover is not enough. | FONDY |
1070 | Transaction is routed to another terminal | Transaction is routed to another terminal | FONDY |
1072 | Recurring chain declined | Recurring chain declined | merchant |
1073 | 3DSecure is mandatory for Maestro cards | 3DSecure is mandatory for Maestro cards | merchant |
1074 | P2P credit allowed only by rectoken | P2P credit allowed only by rectoken | FONDY |
1078 | Token deactivated by bank | Token deactivated by bank | FONDY |
1075 | 3DSecure is mandatory | 3DSecure is mandatory | merchant |
1079 | Card is blocked by issuing bank | Card is blocked by issuing bank | merchant |
1076 | An error occurred while processing your payment. Invalid IBAN. Check the IBAN you entered, or use another IBAN | An error occurred while processing your payment. Invalid IBAN. Check the IBAN you entered, or use another IBAN | merchant |
1080 | Decline, exceeds receiving card count limit | Decline, exceeds receiving card count limit | merchant |
1077 | Merchant is not activated yet. Only test IBAN allowed | Merchant is not activated yet. Only test IBAN allowed | FONDY |
1081 | Insufficient funds on balance (p2p credit) | Insufficient funds on balance (p2p credit) | FONDY |
1082 | Token has expired | Token has expired | merchant |
1083 | Decline, exceeds receiving card amount limit | Decline, exceeds receiving card amount limit | merchant |
1087 | Terminal closed by acquiring bank | Terminal blocked by acquiring bank | FONDY |
1086 | Transaction already finished | Transaction already finished | merchant |
1084 | Only full refund allowed | Only full refund allowed | FONDY |
1088 | Lookup code attempts limit exceeded | Lookup code attempts limit exceeded | FONDY |
1089 | Acquiring bank request timeout | Acquiring bank request timeout | merchant |
1090 | P2P card credit not allowed for this country | P2P card credit not allowed for this country | FONDY |
1091 | Card not enrolled. Lookup required | Lookup for p2p transfer is required | FONDY |
1092 | Invalid phone number | Phone number, provided by the customer is not valid | |
1096 | Invalid E-mail | Email, provided by the customer is not valid | |
1097 | Decline, refer to card issuer | Issuing bank declined transaction | issuing bank |
1098 | SEPA: The customer’s payment is accepted, but then canceled before collection. | | merchant |
1099 | P2P credit is not available for this IP address | Merchant need to provide servers IP list to FONDY support | FONDY |
1100 | Operation not allowed | This type of API operation is not allowed to merchant. Please contact FONDY support | FONDY |
1102 | Antifraud decline. Prepaid cards are blocked | Prepaid cards are limited prior agreement with the merchant | merchant |
1103 | Receipt created | Payment by receipt method. A receipt has been generated for the customer and payment is expected through the bank account. | merchant |
1104 | Country not allowed by bank-acquirer | The acquiring bank has limited certain countries | FONDY |
1105 | Antifraud decline. Only full 3D-Secure allowed. | Only payments with full 3D-Secure authentication are allowed | FONDY |
1106 | Split error. Split payments not allowed for merchant. | Splitting API not activated for this merchant | merchant |
1107 | Split error. Settlement merchants have another company. | An attempt to split the payment with an incorrect recipient | merchant |
1108 | Split error. Merchants in purchase and reverse do not match. | An error occurred while trying to make a reverse on a split payment. The merchant_id specified in the reverse does not match the merchant_id that was involved in the splitting of the original purchase | merchant |
1109 | Order already captured with different amount | Attempt to re-capture on a partialy-completed purchase | merchant |
1111 | Your card is not supported. Please use card of {extended} | The card of this payment system is not supported | FONDY |
1114 | Settlement not allowed until order is captured | Before splitting the pre-authorization payment, it must be completed (perform the capture operation) | merchant |
1115 | Pick up card (no fraud) | The issuing bank requests the card pick up, but the claim is not fraudulent | |
1116 | Pick up card, special condition (fraud account) | The issuing bank requests the card pick up, the claim is related to the fact of fraud or compromise | FONDY |
1117 | Security violation | Operations with this card are limited by the issuing bank | |
1120 | Splitting amount does not correspond to purchase or capture amount | An attempt to split a payment into an amount that differs from the original payment, or a capture operation | FONDY |
1122 | Connection closed unexpectedly | Technical error while connecting the acquiring bank | FONDY |
1123 | Acquiring bank request timeout. Transaction reversed. | Timeout of connection with the acquiring bank. The technical reverse of the operation has been performed | FONDY |
1125 | Maestro cards are not allowed | Maestro cards are limited to accept | FONDY |